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KNOWLEDGE

What we know, we write down.

Articles, whitepapers and a growing wiki — from people who also build what they write about.

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83 entries
Article7 min read

AI builds in days: why month-long projects are over.

How LLM-assisted implementation lets us ship 10× faster — and why quality doesn’t suffer.

Whitepaper18 min read

Signal intelligence in sales.

How KAITUM AI generates proactive action signals — the full architecture whitepaper as PDF.

Wiki4 min read

Digital Product Passport (DPP).

What ESPR means for products, manufacturers and supply chains — and what you can ship today.

Article9 min read

Adaptive content automation in retail.

Why generic signage loops no longer cut it — and how adaptive content doubles dwell time and conversion.

Article6 min read

ISO 27001 in practice.

What certification really means day to day — processes, audits, and where ISO creates customer value.

Wiki5 min read

KAITUM AI.

What KAITUM is, how it works and where it runs in production.

Wiki4 min read

AI Agents.

Software systems that — based on a language model — plan, execute and verify tasks within clearly defined boundaries.

Wiki3 min read

Agent Swarms.

Multiple specialised agents working on a task in parallel — orchestrated, not one generalist.

Wiki3 min read

LLM — Large Language Model.

The foundation of modern AI products: Claude, GPT, Gemini. How we use them in the product.

Wiki4 min read

RAG — Retrieval-Augmented Generation.

Language model plus your own knowledge sources — and why quality hinges on preparation, not on the model.

Wiki3 min read

Prompt Engineering.

Prompts are specs. What works and why evaluations are part of it.

Wiki3 min read

Fine-Tuning.

When fine-tuning is worth it, when RAG is enough and when neither — a decision guide.

Wiki3 min read

MCP — Model Context Protocol.

The open standard for agent integrations. USB-C for AI — and why it radically simplifies integrations.

Wiki4 min read

On-Device AI.

AI that never leaves the device. Privacy, offline capability, latency — and why that can matter categorically.

Wiki3 min read

Edge AI.

AI at the edge of the network — manufacturing, vehicles, signage. Where the cloud is too far away.

Wiki4 min read

Digital Phenotyping.

Behaviour data as a health signal — and why "privacy first" isn’t a platitude here.

Wiki4 min read

React Native.

One codebase, two platforms. When React Native is the right call — and when it isn’t.

Wiki3 min read

Expo.

React Native, but with tools. SDK, EAS Build, over-the-air updates.

Wiki3 min read

TypeScript.

JavaScript with a contract. Why it’s standard in professional product development today, not an option.

Wiki3 min read

Cross-Platform.

One idea, many devices. When it’s strategically right — and what that means for AI products.

Wiki3 min read

Python.

The lingua franca of AI. Where we use Python — and where we deliberately mix other languages in.

Wiki3 min read

API / REST.

An API is a product. Why versioning, validation and error semantics matter more than the style choice.

Wiki3 min read

Backend development.

The layer that carries it. What the backend additionally takes on in AI products — and our stack for it.

Wiki3 min read

Database & vector store.

Structured, unstructured, semantic. When PostgreSQL, when pgvector, when Pinecone.

Wiki3 min read

Machine Learning.

Models that learn from data. What actually lands in the product — and what LLMs have replaced.

Wiki3 min read

React.

The UI library behind the web we build. Components, state, hooks — and why this is the lingua franca of modern products.

Wiki3 min read

Next.js.

React, connected to reality. SSR, routing, streaming — when it carries weight and when it overdoes things.

Wiki2 min read

Tailwind CSS.

Utility-first. Why it lets consistent design systems emerge faster — and where the approach runs out.

Wiki4 min read

Design System.

Tokens, components, patterns. How a maintained system makes design and code speak the same language.

Wiki2 min read

Figma.

Where designs are made — and how we hand them cleanly to code. Variables, auto-layout, branching.

Wiki3 min read

GraphQL.

One query, exactly the data you need. When GraphQL really beats REST — and when it doesn't.

Wiki3 min read

WebGL & Three.js.

GPU in the browser. For AR filters, product configurators, data visualisations — where 2D isn't enough.

Wiki3 min read

Progressive Web App (PWA).

A web app that feels native. Installable, offline-capable, fast — where PWAs are enough instead of going native.

Wiki4 min read

Accessibility (WCAG, BFSG).

Accessibility is mandatory from 2025 (BFSG). What WCAG 2.2 AA means in practice — and how we make sure of it in the build.

Wiki3 min read

Docker.

Containers as standard packaging. Why "works on my machine" is no longer an argument.

Wiki4 min read

Kubernetes.

Container orchestration in production. When K8s is the right tool — and when it is too big.

Wiki3 min read

CI/CD.

Continuous Integration / Continuous Delivery. Every push is built, tested, deployed — the prerequisite for shipping fast.

Wiki3 min read

Infrastructure as Code.

Terraform, Pulumi & co. Infrastructure as versioned code — reproducible, reviewable, reversible.

Wiki3 min read

Observability.

Metrics, logs, traces. What a system actually does — not what it should do. Tools: OpenTelemetry, Grafana, Datadog.

Wiki4 min read

Cloud (AWS, Azure, GCP).

Which cloud for which purpose. EU data residency, vendor lock-in, cost — and why the question is rarely a technical one.

Wiki3 min read

Serverless.

Lambda, Cloud Run, Vercel Functions. When pay-per-request is cheaper than a server — and when it isn't.

Wiki3 min read

Edge Computing.

Running logic close to the user. Cloudflare Workers, Vercel Edge, Fastly — latency over vendor.

Wiki4 min read

Microservices vs. Monolith.

When a monolith is enough, when you split. Conway's Law, team topologies — and why the answer isn't "microservices".

Wiki3 min read

ETL & Data Pipelines.

Extract, transform, load. How data moves between systems — and why this is the underrated half of every data project.

Wiki3 min read

Data Warehouse / Lakehouse.

Snowflake, BigQuery, Databricks. Where structured analysis happens — and where the lakehouse merges both worlds.

Wiki4 min read

Data Mesh.

Data as a product, organised by domain. Why this is more of an org question than a tech one.

Wiki3 min read

Product Analytics.

Mixpanel, PostHog, Amplitude. How we measure behaviour — and which events actually tell you something.

Wiki3 min read

Event Tracking & CDP.

Customer Data Platform: Segment, RudderStack. Clean event schemas beat any later clean-up.

Wiki3 min read

A/B tests & Experimentation.

Testing hypotheses cleanly — statistics, sample sizes, lessons. Tools: GrowthBook, Statsig, Optimizely.

Wiki3 min read

Agile.

Ship incrementally, learn early. What Agile is — and what is just Scrum theatre. We use it selectively.

Wiki3 min read

Scrum.

Sprints, rituals, roles. Where Scrum helps — and where it slows things down because the product ticks differently.

Wiki2 min read

Kanban.

Flow over sprint. When WIP limits and pull systems are more productive than fixed iterations.

Wiki4 min read

Shape Up.

Six-week cycles, fixed time / variable scope. Basecamp's method for small, experienced teams — and where we use it.

Wiki3 min read

Continuous Discovery.

Weekly customer contact, opportunity-solution tree. Teresa Torres' approach — and why discovery never ends.

Wiki3 min read

Jobs-to-be-Done.

Users "hire" products for a job. Why this holds up in strategy and roadmap prioritisation.

Wiki2 min read

Definition of Done.

"Done" is a contract, not a feeling. What is on our list — tests, docs, telemetry, accessibility.

Wiki3 min read

Roadmap (Now/Next/Later).

Date-based roadmaps lie. Why Now/Next/Later is more honest — and how to structure it for stakeholder meetings.

Wiki4 min read

GDPR.

What data protection really means when building products — data minimisation, data processing agreements, third-country transfers.

Wiki3 min read

OAuth 2.0 & OIDC.

The standard for "log in with X". Flows, tokens, PKCE — and where home-grown auth gets dangerous.

Wiki2 min read

JWT.

JSON Web Tokens — compact, signed tokens for auth. When they are useful, when they are overrated.

Wiki3 min read

Zero Trust.

"Never trust, always verify." How Zero Trust replaces the old castle-and-moat model.

Wiki3 min read

OWASP Top 10.

The 10 most common web vulnerabilities — the required reading for anyone building web backends.

Wiki3 min read

Penetration Testing.

External testers try to break in — before someone else does. What a pentest delivers, what it doesn't.

Wiki4 min read

SOC 2 & ISO 27001.

The two big compliance frameworks. Where the difference lies — and which audit counts for which market.

Wiki4 min read

EU AI Act.

Risk classes, transparency obligations, high-risk systems. What really applies from August 2026 — and what already does.

Wiki2 min read

Agentic AI.

Systems that don’t just answer but act — with a goal, a plan, tools and self-correction.

Wiki2 min read

Agent orchestration.

The coordination layer that directs multiple agents, keeps state and logs every step traceably.

Wiki2 min read

Tool Use.

How language models call external functions — and why an agent can only truly act once it has tools.

Wiki2 min read

Function Calling.

Structured, typed tool calls instead of free text — the reliable contract between model and code.

Wiki1 min read

Structured Output.

Formally validated LLM output — JSON schema instead of hoping for the right format.

Wiki2 min read

Guardrails.

The protective layer between a probabilistic model and the real world — an architecture decision, not a patch.

Wiki2 min read

Evaluation (evals).

Measuring agent quality systematically — correctness, hallucination rate, latency, cost. Continuously, not once.

Wiki2 min read

Human-in-the-Loop.

Where a human reviews, approves or steps in — and how to set up the handover properly.

Wiki2 min read

Workflow automation.

Fixed path or agentic decision — when each approach is the right one.

Wiki1 min read

Multi-agent system.

Several specialised agents solve a larger task together — each one small and good at exactly one thing.

Wiki2 min read

Agent memory.

What an agent remembers across sessions — and what should stay out of memory for data-protection reasons.

Wiki2 min read

Reasoning.

Models that think before they answer — and what we use them for in agent architectures.

Wiki2 min read

Enterprise AI.

What AI needs in real system landscapes — integration, governance, audit trails and an operating model.

Wiki1 min read

Customer Intelligence.

Continuously analysing customer and market signals to act proactively — not just to fill dashboards.

Wiki1 min read

Signal Detection.

Spotting patterns in data that signal a need to act — from data point to reason to act.

Wiki1 min read

Anomaly Detection.

What falls outside the norm statistically or semantically — and why that is a common trigger for agents.

Wiki2 min read

AI Governance.

Structures that keep AI systems traceable, secure and compliant — from model choice to monitoring.

Wiki2 min read

Build vs. Buy.

An off-the-shelf agent from your suite or a custom build — an honest guide to the decision.

NEWSLETTER

One essay every two weeks.

No marketing. One piece on what we built, saw or learned this week.