IoT platform — an all-in-one solution for retail systems.
Built and run since 2018: an all-in-one web platform for licence management, support, monitoring and dashboards — 2,000 daily users across 50+ countries.
The situation.
Mercedes-Benz’s digital retail elements had grown up organically: single websites, apps, dashboards, support tools — all separate, none manageable together technically.
The brief: an all-in-one concept that brings licence management, support, monitoring and dashboards under one roof — and stays extensible over time.
What we built.
We built the IoT platform as a single point of truth and still run it today. It unifies knowledge hub, system-monitoring cockpit, multi-tier online shop, 1st/2nd/3rd-level support, dashboards and a download area.
Expanded step by step over multiple project phases: 10+ digital elements integrated, 12,000+ registered systems, 2,000+ daily active users. Rolled out in 50+ countries, operated by us.
What it delivered.
What we brought to the table.
What's technically behind this.
These concepts from our wiki are at work in this project.
Your case has things in common with this one?
30-minute intro call — we show specifically what carries over to your situation.